How do I contact All Nippon Airways in Japanese?

ANA Customer Service

All Nippon Airlines is a popular airline in the industry. To connect with the officials or ANA customer service representatives there are several ways including offline and online modes. Passengers as per their issue can choose the best way to connect with the officials. No matter which way you choose to connect with the airline, passengers certainly get the solution to the problem they are going through. So, select the preferred mode of communication as the team is available 24/7. To understand about each mode, here is the complete guide for you: 

Online and Offline Modes of Communication (オンラインおよびオフラインの通信モード)

  • Offline Mode – Official Phone Number or Toll Free Number 
  • Online Mode – Chat Window, Email, Social Media Platform 

Connect with ANA Customer Service via Phone Number (電話番号で ANA 担当者に連絡する) 

Passengers can easily connect with ANA customer service just by dialing the toll-free number which is available for diverse regions. The ANA official number is 1 (800) 235-9262 and passengers can directly connect with the airline officials. All you need to do is listen to the automated voice instructions. From there you just need to choose the preferred language to speak with the customer care executive. The phone call option is safe and secure and it can also be recorded for the general practice, verification and inspection. So, beware what you speak with the customer care. If you want to speak with the representative then, follow the steps one after another and you can easily connect with the customer care department. 

Dial the toll free number and listen to the IVR instructions and follow the same to connect with the officials such as follows: 

  1. Visit the website and take out the official number i.e. 1 (800) 235-9262 
  2. After dialing the phone number, passengers have to listen the IVR carefully
  3. Choose any of the following options you are concerned about 
  • Press 1 for flight status 
  • Press 2 to manage your booking 
  • Press 3 for baggage related queries
  • Press 4 for cancellation or refund related queries
  • Press 9 to speak with a ANA customer service representatives. 
  1. If you want to speak in Japanese, choose the same and explain the entire concern to the representative 
  2. The representative will surely assure you to bring you the best solution for the same
  3. Before ending the call, the officials will bring you the solution. However if you didn’t receive the solution over the call, you will get it within 24-48 hours. 

In this way, passengers can consult with the live executive of the airline and get the best solution for the same. 

Connect with ANA Live Executive via Email (電子メールで Live Executive に接続する)

Email is one of those ways in which you will not get any interruption while writing or explaining to the executive. By email conversation or to and fro, passengers can certainly get the solution to the problem. If you are not in a hurry, then email is certainly the best way to have a conversation with the officials in a written form. The mail trail will help you in finding the solution for sure. If you want to understand that how to connect with the executive via mail, then follow the steps as follows: 

  • Visit the official website and go to contact us page 
  • Find the Email Address and save it for later 
  • Write down the complete concern over a mail and send it to the official email address 
  • Within 24-48 hours, passengers will receive the revert 
  • Depending upon the issue the to and fro may take some, but you will certainly get solution for the same 

In this way, passengers can easily mark an email to the officials and within 1-3 business days, passengers can easily get the solution for the same. 

Connect with ANA Customer Service via Live Chat (ライブチャットでANAとつながる)

ANA live chat assistance is one of the fastest ways to get the solution to the problem. WIth this mode of communication, passengers just need a few things. One is the internet, second is the device and lastly the reservation details are handy. With all these things, passengers can easily connect with the officials and find the solution right away. To understand the complete process of chatting step by step follow the below mentioned steps and connect with the experienced representative: 

  • Visit the Official Website and look at extreme corner of right hand side 
  • Click on the tab, this tab is all set to go 
  • Just ping it once, and the representative will revert for the same 
  • Explain the entire issue and the executive will resolve it for sure 

Just by pining at the chat window, passengers can connect with the officials without any delay. So, try it once, it will certainly help you in many ways. 

Contact ANA Customer Service via Social Media (ソーシャルメディアプラットフォームと接続する) 

Passengers that approach the airline on social media platforms certainly pressurize the airline to resolve the issue on an immediate basis, so passengers certainly get the better assistance from them. So, choose the renowned social media platform as per your choice and post the concern or ask them to call you back. Some of the renowned social media platforms in which ANA has accounts are as follows: 

  • Twitter- https://twitter.com/FlyANA_official 
  • Facebook- https://www.facebook.com/ana.northamerica 
  • Instagram- https://www.instagram.com/allnipponairways_official

ANA officials handle each of these accounts, so you won’t get cheated in anyways. So, just post them once and leave everything on them. The highly responsible team of experts will certainly help passengers for sure. So reach them once and get the best assistance. 

Connect ANA Airlines via Customer Service (カスタマーサービス経由でANA航空に接続する)

Passengers can also get assistance via the professional team of customer service. The airline has a special phone number that is being handled for customer service. Just dial the number and ask the representative to provide assistance regarding your concern or through the phone, the airline provides other ways to contact ANA airlines customer service. The expertise available at the customer service will certainly provide you proper guidance so that you can easily get connected with the relevant department of the airline. This is one of the last options that passengers can opt for and make their difficulties easier and comfortable. 

Frequently Asked Questions 

What is the best time to call ANA?

Passengers that want to easily connect with the airline, then they must make a call in the morning hours. This is the best time to connect faster than ever. 

What are the other modes to connect with ANA? 

In this fast paced world, all popular digital mediums are available with the ANA and passengers can connect with them easily. If you want to understand how to connect with them, then this blog will certainly help you, go through it once. 

Does ANA assist passengers via social media platforms? 

Yes, ANA has official accounts on the popular social media platforms and there the airline assists passengers. Be it Facebook, Twitter, or Instagram, the airline has a dedicated team for each of these platforms, so passengers can connect with them easily. 

 

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