Volaris Name Change Policy – Volaris is one of the major airlines in the industry and it is the best low-cost airline in the US. It welcomes passengers to book flight tickets for both domestic and international destinations. In 2004, the airline started receiving more and more customers to fly from one place to another. Now, there are times when people mistakenly enter the wrong spelling details while booking the flight ticket.

But it creates issues at the time of security check and boarding, therefore the correct name over the flight ticket is necessary for smooth check-in, boarding and travel. To cater this service, the airline has emerged with Volaris name change policy under which customers can undo their spelling mistakes without any hassle. With Volaris Name Correction Policy, passengers can easily alter the incorrect name as well as change the name due to any legal considerations. In this blog, you will come to know about everything about Volaris Name Correction policy, its rules, cost, procedure, etc.

Table of Contents

Volaris Name Correction Policy

When you mistakenly enter the incorrect travel details, then it won’t be possible for you to just login and enter the correct details to get the correct name on the booking. However, to support the same you need to submit a copy of government issued ID as a proof to support the editing. Once the documents are identified as correct ones then passengers editing will be approved by the airline. And it is only possible under the Volaris name change policy. However, there are certain circumstances under which Volaris Airlines does not allow name change or corrections such as follows:

If scheduled departure is within 24 hours
If passenger has already take the outbound flight
In case the itinerary includes multiple airlines or code-shared/interline agreement partners.
In case a passenger is making flight changes on the same day as the scheduled departure.

Important Things to Know About Volaris Name Correction Policy

In this section of the blog, passengers will get to know about some of the essential things of the Volaris Name Change Policy.

The name of the flight ticket and the government issued ID must match with each other. For instance, the name on the passport of foreign flights and driving license for domestic flights must match with each other.
As per Volaris name change policy, the airport officials and staff are allowed to stop the passenger if they provide the wrong name details.
In such a case, passengers need to pay a non-refundable fee of $0 to $400 to change their name.
When it comes to name change or correction, the airline allows correction only up to four characters. Be it first name, middle name or last name, passengers can change only upto 4 characters.
In case there is any fee difference, passengers have to pay the same.
There is no chance to change or transfer the reservation to any other passengers.
In some cases, passengers are not allowed to change or correct the name, therefore they can ask the airline official to raise the request for a refund.
Once they receive the refund, passengers can book another flight ticket with the same refund, with correct details.
In case a passenger wants to change the name, then the airline may charge a Volaris flight conversion fee as a variety of applicable tickets.
Passengers are not allowed to change the name within 24 hours of the scheduled departure.

Various Types of Volaris Name Change Request

Volaris name change policy allows anyone to name change for diverse reasons and the common one is misspelled names. However, there are some restrictions with each name type. So, passengers just need to follow the complete procedure to change the name and the details are as follows:

Last Name or Middle Name: Travelers flying in Volaris Airlines can request the airline to add and remove the middle name. For this passengers can either log in to the official website and visit the section of name change or name correction. Click on the same and correct the name, and put some documents as a proof that you have this name on government issued ID’s.
Legal Name Change: There are several legal reasons due to which passengers need to get the legal name change i.e. marriage, divorce, etc. In both these cases, the airline asks passengers to submit the authentic supporting documents and a legal decree or a new ID with a modified name.
Minor name changes: The airline allows passengers to make some minor corrections in any of the names be it first, middle or last. It could be just two letters.
Major Name Correction: For major name correction, passengers just need to consult with the airline and find out how it is possible. The officials will provide the exact way out or solution for the same.

Volaris Name Change Via Customer Support

If you are one of those passengers who is a new traveler and doesn’t know about name change procedures, then don’t worry. You just need to consult the customer support department. The airline has an experienced and dedicated team to answer all queries of their customers. To assist passengers, Volaris Airlines has a name change customer support, so you just need to make a call and the staff will look into your matter.

To get in touch with the Volaris officials via whatsapp number then go for it, +52 55 5898 8599. However, there are some reservation numbers available for customers for different regions such as follows:

Reservation Phone Numbers

Mexico +52 (55) 1102 8000, the United States +11 855 VOLARIS (8652747), Guatemala +502 2301 3939, Costa Rica +506 4002 7462, El Salvador +503 2504 5540, Colombia +57 60 1744 3272, Honduras +504 2202 7900, Peru +5116449040 and TTY- +1 (855) 425-2002.

Lastly, Volaris Name Change is all subject to cost. By completing the payment, customers can easily ask the executives to provide the service.

How to change my name on a Volaris Airlines Ticket?

Volaris Airlines is a well known Mexican airline and it is quite famous for its high class services. Apart from top-notch services, the airline also has an excellent service of customer support. The policies of the airline are passenger friendly and that’s the reason the passengers love it. Therefore, it enables passengers to make changes in their Volaris flights, cancel their Volaris flights and claim refunds for their cancelled flights in a hassle free way.

How Much Volaris Name Change Cost?

The charges of the name change process are nominal and passengers can pay it. The charges of name change depend upon various factors, rules and circumstances therefore the prices vary. On the other hand, a penalty is also imposed depending upon its route and ticket purchased. However, the Volaris airlines name change cost varies between US$0 and US$400 for correcting/changing the names. However, the rough charges for domestic flight correction is somewhere $200.

FAQs

Can you change the name on the Volaris flight ticket?

Yes, passengers flying in Volaris airlines will get the opportunity to correct the names under Volaris airlines name change policy. The policy allows passengers to change up to four characters on the first. Middle, or last name. Here passengers can add, or omit a few characters to make it the correct name as per the government issued ID’s.

How much time does the airline take to complete the entire process of name change?

The airline take atleast 24 hours to complete the entire process of name change. You will receive a notification on your registered email address about the latest development of name change.

How to correct/change the name on the Volaris ticket?

Passengers need to visit the official website of the airline. Find the tab of “My Trips”, under this section several options are present, click on the name change or correction and follow the other instructions to complete the process of name change or correction.

What other documents are required for Volaris name correction?

If it is a normal correction then only government issued ID is required. Whereas if it is a legal name change or correction requirement, then it is necessary for you to submit the legal documents along with it, such as Marriage certificates and Divorce certificates.

Are there any restrictions when making name corrections?

Just in case if you have made a booking via Volaris electronic voucher or if you have a ticket for an unaccompanied minor/ elderly, a name change is not possible.

How do I connect with Volaris Customer Service?

If you belong to Mexico city, call 1102-8000 for customer service. People from the USA should call 1(866)988-3527.
After calling, you need to select customer service as option 4.

Volaris Airlines Name Change and Correction Policy